Remote Assistance


Let us be your IT department !

We offer IT support either on an hourly rate or a pre-paid basis depending on the service you require.  If you are losing business or production time because of an IT problem, call us.

Don't struggle on trying to solve a problem that we have probably seen before and already solved!


Key Benefits
  •    + You only pay for the support you need
  •    + Remote support available - you can connect to us so that we can see the problem remotely and solve it without even being there
  •    +Pre-paid subscribers receive reduced rates


Capabilities

Server and Network Support

Setting up or expansion of your office network, configuring servers and workstations, deployment of software etc.


Telephone and Remote Support
Having a problem - need urgent help?  Within minutes of calling us, we can see your screen and start resolving the problem. 

Site work and Call-out
When you really need a body on site, we can usually be there the same day for new clients.  Subscribers to our pre-paid service are guaranteed a 4 hour response.

Hardware & Software Support

If a DispensIT machine has been replaced, you can download Hardware Drivers and Software from here. Also User Manuals for DispensIT, StockIT & MarsIT are available